Nov 26, 02:37 EST
Resolved - This incident has been resolved. We will be publishing a complete root cause analysis in a few days.
Nov 25, 21:13 EST
Update - Our team is fully engaged and investigating this issue.
Nov 25, 15:16 EST
Monitoring - A fix has been implemented and our team is monitoring.
Nov 25, 13:39 EST
Investigating - Users may experience errors when importing and exporting 3D data from documents. We are investigating the issue and working to mitigate the problem.