[Box] [Critical] Issue with Multiple Box Services

Incident Report for Graebert Internal

Resolved

Vendor: Box
Status Page: https://status.box.com/

Sep 18, 17:12 PDT
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.

Sep 18, 15:59 PDT
Update - We are continuing to monitor for any additional impact.

Sep 18, 14:55 PDT
Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for multiple Box Services. We are continuing to monitor for any additional impact.

Sep 18, 13:50 PDT
Investigating - Our team is investigating an issue with multiple Box Services. Users may see errors or slowness when attempting to access Box. We will provide additional information as it becomes available.

Posted Dec 06, 2025 - 20:25 UTC
This incident affected: Kudo Storages (Box).