[Intercom EU Hosting] End User Emails via REST API not sending

Incident Report for Graebert Internal

Resolved

Vendor: Intercom EU Hosting
Status Page: https://www.intercomstatus.com/eu-hosting

Status: Resolved

This issue should now be resolved and all services are restored to normal functionality.

Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour

Affected components

REST API (Operational)

Posted Dec 06, 2025 - 20:25 UTC

This incident affected: Third Party Services (Intercom).