[Intercom EU Hosting] Issues with Intercom Slack and Phone integrations

Incident Report for Graebert Internal

Resolved

Vendor: Intercom EU Hosting
Status Page: https://www.intercomstatus.com/eu-hosting

Status: Resolved

This incident fully resolved yesterday.

Slack recovered at 19:30 UTC and Phone recovered at 20:00 UTC.

Please don’t hesitate to reach out to team@intercom.io: mailto:team@intercom.io if you have any further questions or if you’re still seeing any unexpected behaviour.

Affected components

Omnichannel (Operational)

Posted Dec 06, 2025 - 20:25 UTC

This incident affected: Third Party Services (Intercom).